Terms of Service

Website purpose

This website helps visitors learn about sliding door repair, contact The Sliding Door Guys, check service-area information, and request help. Website content is general information and is not a final repair diagnosis.

Calls, Jobber scheduling, and third-party tools

The Sliding Door Guys may use Jobber for online scheduling and other third-party tools for calls, website hosting, analytics, and business operations. Those tools may have their own terms and privacy policies. A booking request is not a final appointment until availability is accepted or confirmed by the business.

Call-tracking

The Sliding Door Guys may use call-tracking numbers to measure which pages, ads, or listings led to phone calls. Call-tracking data does not change the repair terms, estimate terms, or any written agreement you receive from the business.

Text messaging

If you opt in, The Sliding Door Guys may send customer-service texts about your repair request, service or pricing questions, estimates, appointments, repair details, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is optional and is not a condition of purchasing service.

Emergency and safety

This website is not emergency dispatch and does not guarantee urgent response. If a broken door, glass, lock, pool barrier, or property condition creates an immediate safety risk, use the appropriate emergency, property-management, or safety contact first.

Service availability

Service is available within 24 hours. Exact appointment and completion times can still depend on the active market, technician schedule, parts, weather, property access, repair scope, and inspection.

Estimates, warranty, and on-site decisions

Repairs are backed by a 12-month warranty on supplied standard parts and workmanship. The written estimate, invoice, service agreement, or warranty document records the covered repair and remains the final record.

Website text, phone conversations, photos, and online requests can help prepare for a visit, but they do not set a final price, repair scope, or completion time. Website information does not override any written estimate, invoice, service agreement, warranty document, or legally required notice.

Repair requests and customer information

You are responsible for submitting accurate information and only sending photos, notes, or contact details that you have the right to share. Do not submit sensitive information that is not needed for a sliding door repair request.

Third-party tools and links

The Sliding Door Guys may use third-party tools for scheduling, phone systems, analytics, maps, hosting, forms, and advertising measurement. The site may also link to third-party websites. The Sliding Door Guys is not responsible for third-party websites or tools that it does not control.

Acceptable use

You may not misuse this website, attempt to break security controls, scrape the site at abusive volume, send spam, submit false repair requests, interfere with tracking or routing systems, or use the site for unlawful activity.

No unsupported promises

The service-within-24-hours promise and 12-month repair warranty are the promises stated above. The website does not create additional promises about licenses, insurance, exact service territory, exact appointment time, repair outcome, or parts availability unless clearly confirmed in writing by the business or required by law.

Rights that cannot be waived

Nothing in these terms is meant to limit consumer rights, privacy rights, warranty rights, or other rights that cannot be limited under applicable law.

Changes and contact

The Sliding Door Guys may update these terms as the website, service area, providers, or business process changes. Questions can be sent through (480) 420-6353.